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Shipping & Delivery Policy
Fast, Secure & Reliable Delivery
At East LA Wholesale Electric, we work hard to ensure every order is processed efficiently and delivered safely and on time. Please review our shipping and delivery policy before placing your order.
Shipping Rates
Shipping costs are calculated during checkout based on your location, product size and weight, and the shipping method available for your order. The applicable shipping cost will be displayed before you complete your purchase.
Order Processing & Handling Time
Most in-stock orders are processed within 1–3 business days after payment has been verified.
Orders are processed Monday through Friday, excluding weekends and holidays. Orders placed after business hours, on weekends, or on holidays generally begin processing on the next business day.
Special-order, backordered, manufacturer-direct, or otherwise unavailable products may require additional processing time. If a product has a specific processing estimate, the timeframe displayed on the product page or during checkout will apply.
Delivery Time
Standard Delivery: 3–7 Business Days
Once your order has been processed and shipped, standard delivery typically takes 3–7 business days.
Delivery times may vary slightly depending on the destination, carrier, product availability, and shipping method selected.
Estimated Order Timeline
Our standard order timeline consists of order processing followed by carrier transit.
- Order Processing: 1–3 business days
- Standard Delivery: 3–7 business days after shipment
Customers should allow approximately 4–10 business days for the complete order process under normal circumstances.
The estimated delivery timeframe may vary for products that require special ordering, manufacturer-direct fulfillment, or other specialized handling.
Shipping Carriers
Orders may be shipped using major carriers based on product size, weight, destination, and shipping method, including:
- UPS
- FedEx
- USPS
- Regional freight carriers for oversized or heavy products
The carrier used for your order may vary depending on the product and delivery requirements.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing tracking information when available.
Tracking updates are provided by the applicable shipping carrier. Tracking information may take some time to become active after the carrier receives the shipment.
Important Delivery Information
Please inspect your shipment upon delivery.
Carefully examine the package and product for visible damage when your order arrives. If damage is visible, take photographs of the packaging and product and contact us promptly.
For shipping damage, please contact East LA Wholesale Electric within 7 calendar days of delivery so we can assist with the resolution.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order.
East LA Wholesale Electric is not responsible for delays, returned shipments, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an address error after placing your order, please contact us immediately. Address changes may not be possible once an order has been processed or shipped.
Undeliverable Packages
If a shipment is returned because:
- An incorrect or incomplete address was provided.
- Delivery was refused.
- The package was unclaimed.
- The carrier was unable to complete delivery due to recipient-related circumstances.
Additional shipping or reshipment charges may apply before an order can be shipped again.
Lost or Delayed Shipments
If tracking indicates that your shipment has been delayed, has a delivery issue, or appears to be lost, please contact us promptly.
We will work with the applicable shipping carrier to investigate the shipment and determine the appropriate next steps.
Backorders & Product Availability
If an item becomes temporarily unavailable after an order is placed, we may:
- Ship available items separately.
- Hold the order until inventory becomes available.
- Contact you with alternative options.
Products that are backordered or require manufacturer-direct fulfillment may require additional processing time.
Delivery Restrictions
Certain products may have shipping restrictions based on:
- Product size or weight.
- Carrier requirements.
- Manufacturer restrictions.
- Applicable state or federal regulations.
- Special transportation requirements.
If a product cannot be shipped to your location, we will notify you as soon as reasonably possible.
Large & Oversized Products
Large, heavy, or oversized products may require freight transportation instead of standard parcel delivery.
- Freight Delivery: Oversized products may be delivered by a regional freight carrier.
- Delivery Requirements: Certain shipments may require suitable access or unloading arrangements.
- Delivery Appointment: Freight carriers may contact the recipient regarding delivery arrangements.
Freight delivery procedures may differ from standard parcel delivery.
Shipping Delays
The 3–7 business-day delivery estimate is an expected transit timeframe and is not a guaranteed delivery date.
Delays may occur because of circumstances outside our reasonable control, including:
- Severe weather.
- Natural disasters.
- Carrier service interruptions.
- Transportation delays.
- Supplier or manufacturer delays.
- Government actions or restrictions.
- Other unforeseen circumstances.
International Shipping
East LA Wholesale Electric currently focuses on shipping within the United States. International shipping may not be available for all products or destinations.
If international shipping is offered for a specific order, customers are responsible for applicable duties, taxes, customs fees, brokerage charges, and import charges unless otherwise stated.
Contact Us
If you have any questions regarding shipping, delivery times, order processing, tracking, freight delivery, or your order, please contact us before placing your purchase.
East LA Wholesale Electric
📍 1146 S Brannick Ave
Los Angeles, CA 90023
United States
